
FAQ
Frequently asked questions
We charge a Refundable Security Deposit of $500 per booking. This is used for any incidentals during your trip such as: Tolls, tickets, etc.
At the end of your trip (within 7 business days), you shall get a full refund in case there were no incidentals or get the difference back to your original payment source!
Absolutely! We provide an excellent Renter's Collision Protection (RCP) Insurance for the rental vehicle, which covers damages upto $20,000 or $35,000 as per your choice. With a maximum deductible of $1000 for all incidents involving a collision, you can have peace of mind when you rent from Vanscape!
Note: All 3rd Party (Vehicle or Property) damages shall be the renter's responsibility and Renter's auto liability insurance shall cover any 3rd party damages. RCP only covers the rental vehicle itself.
You can also choose to refuse RCP and use your own insurance for the trips!
